A trillion dollars! According to a recent Gallup article on workplace employment, U.S. businesses lose a trillion dollars every year to voluntary turnover. In this MGMA Insights podcast, we explore the reasons behind such high employee turnover, and then our subject matter experts reveal the process improvement tools and processes they employ to improve management staff in a medical practice. Experts interviewed include: * Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, Consultant, Author and Educator * Adrienne Lloyd, MHA, FACHE, Chief Administrative Office, Duke Eye Center, Duke Medical Center * Rick Weymier, MBA, FACMPE, Chief Administrative Officer, WB Carrell Memorial Clinic * Melissa Phillippi, President and Co-founder, Performance Culture A note for podcast listeners: If you want to grow as a leader in your organization and help develop a stronger culture in your practice. MGMA’s online seminar, "Transformational Leadership: From the Front Office to the C-Suite" will help you embrace change management and strategic vision planning to expand your leadership toolbox. For more information visit mgma.com/leadership