In today's episode we're diving into the topic of market research and exploring how operators can gain a deeper understanding of their consumers.
In conversations with
Dr. Ernest Baskin, Associate Professor, St. Joseph’s University of Philadelphia, Blonnie Whist, Insight Director,
Lumina Intelligence, and JP Then, Co-founder of
Crosstown and Founder of online ordering system
Slerp, we unpack the latest behavioural trends in hospitality and find out how gathering regular consumer data and insight can help operators better understand their trading environment and maximise sales.
Credits music: "Do You Know" by
Steve Ray Ladson in collaboration with
The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at
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