In this episode of "It's All Your Fault", Megan Hunter and Bill Eddy are joined by special guest Cherolyn Knapp to answer listener questions about dealing with high conflict personalities at work. As experts in the field of high conflict resolution, Bill and Megan provide valuable insights and strategies for managing challenging workplace interactions.

Identifying and Responding to High Conflict Behavior
The hosts and their guest discuss how high conflict individuals may present in the workplace, noting that they don't always yell or argue overtly. Passive-aggressive behavior, spreading rumors, and sabotaging others are common tactics used by high conflict personalities. Bill and Megan emphasize the importance of recognizing these behaviors and offer techniques for responding effectively, such as using "EAR" statements (empathy, attention, respect) to connect with the person and defuse the situation.

Supporting Targets of High Conflict Behavior
Megan, Bill, and Cherolyn address a listener's question about feeling unsupported when targeted by a high conflict individual at work. They acknowledge the pain and difficulty of such situations and provide guidance on how to cope. The hosts suggest looking at personal choices and options, seeking support from others, and considering whether the current work environment is ultimately sustainable for one's well-being.

This episode offers valuable insights and practical strategies for navigating the challenges of high conflict personalities in the workplace. Whether you're a manager looking to protect your team or an individual feeling targeted by a high conflict coworker, Bill, Megan, and Cherolyn’s expertise can help you identify problematic behaviors, respond effectively, and prioritize your well-being.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

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