With the rapid development of technology comes the need for strategic change. Businesses must be able to handle rising demands and changing customer behavior. Despite the many adjustments, one thing remains a constant: human capital must never be taken for granted. Joining Carrie Charles is the CEO and Managing Partner of QORVAL Partners, Paul Fioravanti. He shares his insights on helping telecommunication clients meet the expectations of the digital future. Paul explains how high profitability and a good business reputation can be achieved by building relationships, keeping a healthy workplace culture, and making your employees feel valued.

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