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Press 1 For Nick
Trailer
Bonus
Episode 89
Season 1
Darren Hood – Senior Learning Experience (LX) Designer at Michigan State University
Darren talks about:
· What people say about UX
· How to decipher between a real UXer and a fake one
· How to seamlessly connect UX and CX
The book that has influenced Darren the most in the past year:
· Multipliers: How the Best Leaders Make Everyone Smarter: https://amzn.to/3qnWb9w
His note to all customer service professionals:
“Ascribe to Excellence...Because when you focus on excellence, you benefit yourself and everyone else.”
Transcript:https://press1fornick.com/darren-hood/
· What people say about UX
· How to decipher between a real UXer and a fake one
· How to seamlessly connect UX and CX
The book that has influenced Darren the most in the past year:
· Multipliers: How the Best Leaders Make Everyone Smarter: https://amzn.to/3qnWb9w
His note to all customer service professionals:
“Ascribe to Excellence...Because when you focus on excellence, you benefit yourself and everyone else.”
Transcript:https://press1fornick.com/darren-hood/
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