In this episode, Shakeel Bharmal sits down with Mohamed (Mo) Jessa, President Emeritus and Corporate Director of Earls, an iconic Canadian restaurant brand. With a career spanning 35 years, Mo shares his journey from an entry-level kitchen position to leading the company's expansion across Canada and into the US. They discuss his early years as an immigrant teen navigating life in rural Alberta, his pivot from a planned career in medicine, and how his passion for learning and teaching shaped his leadership style. Mo's story offers valuable insights into the restaurant industry, his lasting influence on the careers of his staff, and the memorable customer experiences of millions.