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How do you give feedback that makes a difference? How do you improve your team so that they make real changes, instead of getting defensive when you bring feedback? In today’s episode, we talk about one of our favorite approaches to giving feedback when you need to improve something your team member has been repeatedly coming up short on.

Be sure to check out our further reading for a text guide to what we discuss as well as even more ways to give feedback in addition to this tried and true approach.

• Learn how to apply this model in more detail on the Lighthouse blog here.
• And if you want more ideas of what questions to ask your team in the Listen phase of the Prepare-Listen-Act, then try out some of the 100+ questions listed here for you.
• Learn more ways to apply feedback here:
  • How to turn around an underperformer
  • 5 ways to give feedback better than the sh*t sandwich
  • How you can also get more feedback from your team