In this episode of the MGMA Insights podcast, we’re joined by Mary Kelly, a retired Navy commander, author and keynote speaker on leadership, productivity and business growth. In speaking with many national and state MGMA members, Kelly understands the importance of the change management process, helping myriad practice managers and healthcare professionals embrace change in an industry that’s always evolving. Key quote: “We, sometimes as leaders, have to figure out what change is meaningful and what change is not. So in the medical world, obviously, if it’s regulated and mandated, we have to do it. How you present it to your people is, I think, the leader’s challenge.” You can access Mary’s 5-minute plans at kiwilive.com keyword: dog. Here are some links and references related to this week’s show: * How Leaders Create a Culture of Accountability in Health Care (bit.ly/2DNAXuo) * Medical Group Managers Build Effective Practices with Strategies from Leadership Expert Mary Kelly (prn.to/33ZIelG) * How veterans can start a health care career – even without a military medical background (bit.ly/2rYRb1f) * Resistance to change in healthcare: Our fatal flaw (bit.ly/36brNEj) * 5 healthy workflow habits for busy specialist practice managers (bit.ly/2RqlIjg) * Opportunities in Healthcare for Military Veterans (bit.ly/368cU5o) If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts (apple.co/368IdOB), Google Play (bit.ly/2paMqAJ), Spotify (spoti.fi/2Nwu59p), Stitcher (bit.ly/2NmAF1M) or countless other platforms to make sure you never miss an episode. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or reach out to MGMA Sr. Editor and podcast host Daniel Williams on Twitter at @MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.