When you’re on the outside, observing teams in action, you have the benefit of the unique perspective to offer insights that lead to real change. This is the benefit of the consultative model, and of teams engaging in external support to help lead change efforts. But what happens when you move from the outside in? How do you inspire the same to motivation to change in your teams once you, too, are part of the culture of the institution?

This week on Navigating Change we’re talking to Christian Recknagel about his work at Benchmark Construction. Christian moved from his role as lead consultant at E4 Consulting to internal change management lead at Benchmark, and faces the challenge of innovating from the inside out every day.