Brad Arrowsmith owns Arrow Towing, one of the largest towing companies in the Midwest. Towing everything from passenger cars and airplanes off the interstate after a crash and assisting with complicated semi-extractions. Brad’s company also assists with fire and rescue efforts, mobilizing fleets of mail trucks, toxic spill cleanup, and many other projects. 

He bought the business from his dad and has grown it from 7 trucks to a fleet of 98 pieces of equipment. Brad takes us through his experience of the highs and lows of a towing business as he navigates the challenges of growing the outfit, keeping customers first and building a great team.

Unpacking this episode min by min:

2:00 - Unreal stories on the job
03:41 - Encountering challenges and tragedies as a team 

15:45 - Building your professional team, bankers, lawyers and accountants
24:10 - Growing the fleet and service offerings

32:29- Finding good workers and building culture  

41:52- Building a family legacy 

44:13- What is the biggest misconception about owning a business? 

46:40- Being a leader has its rewards 

47:48- Keeping perspective in success

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Reach out! Send your feedback and comments. What would you like to hear about on this podcast? Email me at ridingtandem@thetandemworks.com 

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Riding Tandem with Vivian Kvam

A podcast from Tandem Works

Email the team: RidingTandem@thetandemworks.com