Angela Dowd is the Director of Practice Innovation for the law firm of Burns & Levinson LLP in Boston, Massachusetts. In her current role with the firm, she is works with practice groups and administrative departments to increase efficiency and streamline business processes. She has also been active member of the International Legal Technology Association (ILTA) for many years, speaking at the annual conference. She is in her second term on the Board of Directors, currently serving as President. In addition, she has spoken at Association of Legal Administrators, Legal Marketing Association and the Law Firm Alliance conferences.