Press 1 For Nick
Trailer
Bonus
Episode 27
Season 1
Ali Lichtenstein - Head of Customer Experience Design at Dow Jones [CX Design]
Ali is the Head of Customer Experience Design at Dow Jones. She is responsible for leading the global CX Design team that designs end-to-end experiences for Dow Jones' Consumer and B2B customers. Ali Lichtenstein talks about Customer Experience Design, why it is important to adopt a customer centric viewpoint, and the differences between CXD and UXD. Join the Press 1 For Nick community on LinkedIn:
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