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MGMA Podcasts
Trailer
Bonus
Episode 452
Season 1
Member Spotlight: Empower Clinicians and Embrace Change to Improve Retention and Satisfaction
In this episode of the MGMA Member Spotlight Podcast, we welcome Blake Hendrickson, MBA, FACMPE, PhD. Blake is an Assistant Professor at Austin Peay State University, where he serves as the Program Director of the MHA Program.
Blake shares his career journey in healthcare, from working in urgent care to consulting to becoming a professor. He discusses his research on nursing retention and patient satisfaction and offers insights on improving retention through empowering clinicians and embracing technology.
Resources Mentioned
Podcast Sponsors
PDS (Practice Data Solutions)
Unlock the full potential of your healthcare data with PDS analytics. Integrate benchmarks, KPIs, expense, productivity, scheduling, and patient satisfaction data to optimize reporting and make better decisions.
Learn more at pds-online.com
Learn more at pds-online.com
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