The RevOps Show
Trailer
Bonus
Episode 47
Season 1
Episode 47: RevOps & Behavioral Science - 3 Key Principles that Effect Business Processes
Today the focus is on one of the Seven Disciplines of Strategic RevOps - Behavioral Science. Doug thought it would be a great idea (and it is) to have a recurring element that from time-to-time they talk through key behavioral science principles that any RevOps, Executive or Growth Executive should know.
Principles Discussed:
1. Certainty & Possibility Effects
These effects affect how people respond, react, and interpret whatever's being done.
2. Prospect Theory
It takes roughly 5 to 10 times to equal the pain and distress from losing, so we'll do far more to avoid loss than we will to gain.
3. Anchoring
Anchoring is a priming effect; it sets the stage.