In this episode, Arti sits down with Brian Klepper, a nationally recognized healthcare analyst, strategist, and entrepreneur, to discuss the deep-rooted challenges within the healthcare system. They examine how financial incentives shape care quality, why chronic disease management—particularly for conditions like diabetes—often falls short, and the overlooked role of primary care in improving outcomes.

Brian, who advises healthcare organizations and employers on high-performance solutions, shares his perspective on the dysfunction of traditional insurance models and how data-driven approaches can realign incentives to benefit both providers and patients. He and Arti explore the public’s misconceptions about healthcare costs, the hidden barriers preventing physicians from fully understanding their own performance, and why endocrinologists must actively demonstrate their value in patient care.

This insightful discussion sheds light on the systemic issues at play and offers a vision for a more effective, patient-centered healthcare system—one where collaboration, transparency, and smart data tracking drive real change.

• The Healthcare System is Failing Patients: Chronic disease management, especially for conditions like diabetes, remains inadequate, with only 10% of patients under control.

• Financial Incentives Prioritize Profit Over Care: The current system rewards volume over value, limiting patient access to the best treatment options.

• Data is Key to Better Outcomes: Tracking patient health metrics can improve care quality, but physicians often lack the time or tools to do so effectively.

• Primary Care Must Go Beyond Gatekeeping: Physicians should act as patient advocates, ensuring comprehensive and proactive care rather than simply referring cases.

• Collaboration Among Providers Leads to Better Care: A team-based approach improves patient outcomes and efficiency across the system.

• Physician-Led Solutions Are Underutilized: Doctor-run companies could transform healthcare delivery, but barriers prevent their widespread adoption.

• Endocrinology is Undervalued and Underfunded: Despite its complexity, the specialty faces inadequate reimbursement and limited recognition.

• Aligning Incentives Can Drive Meaningful Change: When providers and patients share goals for better outcomes, the healthcare system functions more effectively.

• The System Must Prioritize Patient Well-Being: Until structural changes shift focus from financial gain to patient health, achieving sustainable, high-quality care will remain a challenge.

Connect with Dr. Arti: 

Instagram: @drartithangudu

LinkedIn: Arti Thangudu, MD 

YouTube: @drartithangudu