What do you do when a community resident or homeowner calls with complaints as consistently as the sun rises and sets? Some are chronic complainers but easily handled with some attention and/or humor.

But what if you have a persistent complainer who watches the neighbors like a hawk and insists that all homeowners follow HOA regulations to the letter of the law? And complains to HOA management with any and all violations or perceived violations, with expectations of punishment and consequences for the offender, even when it’s about the trash bin that’s left out an extra hour or two?

Is this someone with a high conflict personality? Or does that strict adherence to rules and regulations mean that this person may have an Obsessive Compulsive personality? While we don’t and won’t diagnose – and neither should you – Bill and Megan discuss whether this personality type may be in the Cluster B category (high conflict) or Cluster C category (Obsessive Compulsive Personality Disorder), and what to do about it if you’re confronted with this behavior in an HOA or anywhere.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

Learn more about our Conflict Influencer Class. Get started today!