A business is only as successful as the message it puts out to its customers. That’s a fact that Joan Noe knows well. 

As the Director of Partner Engagement for Senior Options, Joan knows the value of clear and concise communication.

“We're all moving too fast. We're all chasing something. Everybody's got a lot of distractions around them from their phones and other devices at all times,” she says. “So you’ve got to get their attention. You've got to make sure your message is as clear as it can be.” 

On this episode of the Constant Contact podcast, Be a Marketer, Joan and host Dave Charest, Director of Small Business Success at Constant Contact, talk about using feedback to craft the most relevant messaging for any audience.

☕ What she does: Joan is the recently retired Director of Partner Engagement at Senior Options, LLC. A Constant Contact user since 2016, she communicates with Senior Options’ partners using the platform’s email, survey, and event functions. 

💡 Key quote: “It’s our problem to be as clear as we can and communicate as well as we can.”