5THWAVE - The Business of Coffee and Hospitality
Trailer
Bonus
Episode 7
Season 1
Unwrapping the chocolate industry
With the many parallels that exist between chocolate and coffee, this week Jeffrey Young is joined by innovators and disruptors from the world of chocolate to get a better understanding of this industry and explore what it can teach us about coffee.
Angus Thirlwell, CEO and Co-Founder of
Hotel Chocolat reveals how out his out-of-the-box thinking created an enticing customer experience that has since helped the brand scale to over 100 retail stores globally.
Ben Greensmith, General Manager UK&I of
Tony’s Chocolonely - a brand currently disrupting the European chocolate space - shares the humanitarian mission that drives the company and how they plan to climb to the top of the UK chocolate market.