In this final part of a special podcast series unpacking recent DOJ policy updates, There Has to Be a Better Way? hosts Hui Chen and Zach Coseglia check in with Ropes & Gray’s global head of e-discovery, Shannon Kirk, to better understand how companies should think about non-email electronic communications. Shannon explains why using more precise language when talking about different forms of communication is important in order to manage them appropriately, and offers some options for meeting DOJ’s expectations for preserving data.