Our guest today is Sue van der Sommen (https://www.linkedin.com/in/sue-van-der-sommen/). Sue is Institute Vice President of Pediatrics at Allegheny Health Network. She’s here today as part of MGMA’s new Leadership Podcast where we invite healthcare leaders to discuss their leadership journey, talk about their influences and mentors, and provide insights on what great leadership looks like. Resources for this episode: • Crossing the Quality Chasm (https://pubmed.ncbi.nlm.nih.gov/25057539/) • Sue van der Sommen's FACMPE fellowship paper: (https://www.mgma.com/resources/quality-patient-experience/exploring-a-lost-generation-adolescent-and-young) • MGMA’s ACMPE Program (https://mgma.com/certification/american-college-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Catcher in the Rye (https://www.amazon.com/Catcher-Rye-J-D-Salinger/dp/0316769487) • Quiet: The Power of Introverts in a World That Can't Stop Talking (https://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153) • The Art of Servant Leadership (https://www.shrm.org/resourcesandtools/hr-topics/organizational-and-employee-development/pages/the-art-of-servant-leadership.aspx) • A Gentleman in Moscow (https://www.amazon.com/Gentleman-Moscow-Novel-Amor-Towles/dp/0670026190) • Artisan Bread Recipes (https://www.youtube.com/watch?v=FW3ZcuxxEhw) This episode is sponsored by: MGMA Events — Medical Practice Excellence: Financial Conference is an industry-leading financial management conference designed to arm healthcare professionals with the education and tools needed to run a more profitable and efficient practice. Go to www.mgma.com/events to register for the event, which will be held March 31-April 2 in Atlanta. You can qualify for the early bird rate by registering by February 8. CareCloud – CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting www.carecloud.com/assessment. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at podcasts@mgma.com. The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.