In a time where software is eating the world and companies are frantically trying to figure out how to grow bigger and scale faster it’s easy to forget that at the core of every business are people like you and me trying their best to help other people.

But people don’t “scale”, so how do you ensure that your customers are still being successful even as the business explodes.

Our guest today is Dan Ennis, Scale Team Manager on the Customer Success team at Monday.com. In this episode you’ll hear how he:

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