ChatGPT, as a language AI program, has captured the public’s attention with its ability to respond to user queries by creating unique generated answers. It’s a highly valuable tool for professionals in knowledge industries, but it also raised questions around what could become automated in certain industries and how it will impact the role of humans in organizations. We discuss ChatGPT in contrast to past AI applications at work while considering its limitations, look at examples of how this technology can ⁠— and already is ⁠— being used in the workplace, and explore how ChatGPT has the potential to change the way we work in the future.

For this episode hosted by Bryan Benjamin, Executive Director of the Ivey Academy, we're joined by Fredrik Odegaard, Associate Professor of Management Science at Ivey Business School.

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