Howard Teibel recently sat down with noted educator and prolific writer Dr. Bill Massy talk about our changing perception of universities as complex human systems. The advanced modeling work that Dr. Massy has over his distinguished career has helped institutions around the world to better understand pedagogical performance improvement and the relationship of that work to administration and leadership through sound operational models. 

The mix of tradition, culture, rules, norms, finance, pedagogy, and how we collaborate across the aisle — all of these elements contribute to the mix of our higher ed learning institutions. Dr. Massey is an award winning author, emeritus professor and former vice president of Stanford University and the perfect guest to help us navigate the web of today’s university.

Links & Notes

• Course-Level Activity-Based Costing as an Academic and Financial Tool (PDF) — William F. Massy
• Are U. S. Colleges becoming less productive? — Bill Massy
• Improving Measurement of Productivity in Higher Education — Change: The Magazine of Higher Learning
• Honoring the Trust: Quality and Cost Containment in Higher Education — By William F. Massy
• William Massy criticises university decision-makers’ data use — The Australian