Who knew a simple idea to bake together virtually could turn into a thriving online community? When the pandemic hit, Christina Tosi, chef and founder of Milk Bar, and Shannon Salzano, Milk Bar’s Brand Director, found themselves searching for a way to connect with people. 

Turning their cameras on, they invited others to join them in the kitchen, creating a space for comfort and connection amidst the uncertainty. Thus, Bake Club was born, offering a much-needed sense of togetherness during a difficult time. It quickly evolved, becoming a vibrant online community centered around sharing recipes and a heartfelt newsletter, delivered straight to inboxes like a warm hug.

For Christina and Shannon, Bake Club is about more than just baking. "We're a business that shows up for people," Christina says on this episode of Be A Marketer, a podcast dedicated to helping small business owners like you make sense of online marketing. Join Christina, Shannon, and host  Dave Charest, Director of Small Business Success at Constant Contact, as they explore Bake Club’s delicious journey, uncovering their secret ingredients to community building and the power of authentic connection.

Tune in to discover how Bake Club leverages the power of email marketing to nurture genuine relationships, the importance of adapting to change, and their experience using Constant Contact to achieve marketing success. Christina and Shannon also share invaluable insights for business owners at any stage, emphasizing that building a successful business — much like baking a perfect cake — takes time and dedication. 

🍰 What Christina does: Christina is a chef, author, and founder of Milk Bar, known for its innovative desserts and whimsical approach to baking. She's also a judge on MasterChef, host of Bake Squad on Netflix, and co-creator of Bake Club.

💡 Key quote: "The answers are always right in front of you. They're always hiding right in front of you. It's whether or not you slow down or perk up enough to realize that you have the answer."

👋 Where to find her: Website | YouTube | Instagram |  X, formerly known as Twitter | LinkedIn | Facebook

✍️ What Shannon does: Shannon is the brand director for Milk Bar and co-creator of Bake Club. She leads the development and execution of brand strategy, including community building and email marketing. She's passionate about fostering authentic connections with people.

💡 Key quote: "I think really just being intentional with the immediate steps in front of you and really trying to do those to a degree that you feel you're accomplishing well. That's really been, I think, the thing that we get caught up in the most.”

👋 Where to find her: Website | Instagram |  X, formerly known as Twitter | LinkedIn

👋 Where to find Bake Club: Website | Newsletter