Press 1 For Nick
Trailer
Bonus
Episode 97
Season 1
Laura Gassner Otting - Author of Limitless [Happiness]
Laura talks about:
- How do you define success?
- Does success = happiness?
- Her thoughts on “fake it till you make it”?
The person who influenced Laura the most in the past year:
Her note to all CX professionals:
“Find your why, and relate it to the customer's why.”
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