FDNY units saved multiple residents from a three-alarm fire in a Manhattan high-rise. The explosive fire, which was ignited by an e-bike’s lithium-ion battery, blocked the first arriving units’ entry into the fire apartment. Multiple firefighters were lowered simultaneously to rescue residents trapped at the window, overcoming obstacles that challenged members while suspended 200-feet above ground. In this special two-part episode, firefighters and fire officers working in Ladder 16, Rescue 1 and Battalion 9 recount the harrowing details of this operation and highlight the teamwork, determination and lessons learned that will leave an indelible mark on listeners. Battalion Chief Brian Mulry talks to Battalion Chief Anthony Pascocello, Lieutenants Adrienne Walsh and Joseph Decker, Firefighters Darren Harsch, Christian Wellinger and Artur Podgorski.