Each year, during the month of May, we honor EMTs, paramedics and the entire EMS workforce for their dedication, service and sacrifice. The theme for National EMS Week this year is “Rising to the Challenge,” and our guest in this episode certainly did just that. EMT Menhaz Bhuiyan, of Emergency Medical Dispatch, discusses joining the Department amidst the COVID-19 pandemic and a dramatic 9-1-1 call in which he displayed compassion and professionalism for the patient during an active shooter incident. Chief of Staff Elizabeth Cascio hosts.