In this episode, we chat with Chase Clemons a Support Pro at Basecamp, a project management company based in the US. Great customer service is at the forefront of SARD JV and we've taken a lot of insight from Basecamp's ethos. Hear all about how great customer service can shape an organisation internally impacting the way you support your external clients. 

The main aim of SARD is to help improve the NHS, Britain's public health service. Healthcare and IT are ever-changing and we are interested in the ways that we can help it evolve with the growing population. SARD created a podcast because there’s constant change, growth even, in our industry and we want to shout about it – this podcast is essentially our proverbial mountaintop and we’re here to share all that’s going on.