SHOW NOTES:

Steve talk about the benefits of working in both call center and field service, his thoughts effortless experience and then closes out the episode by talking about how it is important to help your consumers help themselves. 

 

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𝐕𝐃𝐒: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more

 

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