When coronavirus lockdowns forced farmers markets and festivals to shut their operations, Jennifer Chan’s new and thriving pop-up sorbet business, Banato, was on the verge of collapse. Instead of wallowing in despair, Jennifer chose to lead with love and serve her Chicago community hope (and sweet treats) during hard times.

Jen discusses how she has channeled positivity and enthusiasm, how that optimism gave her and her team a new purpose to survive, and how fellow small businesses have generously rallied around Banato. She also shares how Banato is making customers feel extra love and comfort during troubling times, and how the business is supporting often-overlooked essential workers and standing in solidarity with Black Lives Matter protesters.

On Change of Plans, we feature innovative individuals — from entrepreneurs and winemakers, to artists and chefs — who have found creative ways to adapt in times of crisis.

 

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Change of Plans is produced by Boutique Japan. Our Sound Editor is Eléonore Simon. Find us on Instagram, Facebook, and Twitter.