00:00 Intro

01:29 Why is it really important for leaders in our practice to really understand quality for clinical practice?

03:13 What are the latest developments in your area of clinical laboratory medicine?

06:01 In recent years, what have we learned about quality and how we do quality in the hospital?

11:19 How do we actually implement this in clinical practice for success, for sustainability? You talked about putting together an interdisciplinary team. What’s the secret sauce for putting that together?  

15:36 You talk about recognition for these project successes. How do we do that when maybe the project is a failure, but still keep that motivation high in our community, make sure it’s normalized as sometimes it doesn’t work out, but not something we don’t talk about anymore?

18:12 What have you kind of learned from your experiences for what are ways to make projects successful and sustainable?

20:28 Can we kind of closeout with thoughts on where the future of quality improvement in medicine is headed? What are your thoughts on that?

 23:35 Outro