Today you’re going to get to know one of the world’s foremost experts in customer service, John DiJulius. You’ll discover how you can succeed in the relationship economy.

John is an authority on world-class customer service. He’s the Chief Revolution Officer of The DiJulius Group, a customer experience consulting firm that helps clients to become the brand their customers cannot live without while making price irrelevant.

John is a keynote speaker, international customer experience consultant, and best-selling author of four books, including The Relationship Economy. John has worked with world-class companies like the Ritz-Carlton, Lexus, Starbucks, Chick-fil-A, as well as our friends at Entrepreneurs Organization and YPO!

Today’s episode is brought to you by Convergo, a team helping entrepreneurial companies develop and implement revenue growth plans. If you want to accelerate your growth while building processes that allow the growth to be sustainable, you’ll want to meet the team at Convergo. Just go to www.convergo.co to learn how other entrepreneurial companies are growing faster.