In this episode of the MGMA Insights podcast, we’re joined by Avni Thakore, MD, FACC, chief medical officer, CHS Physician Partners Medical Group, who has experienced noticeable success since implementing a virtual care delivery model for high-risk congestive heart failure patients. “This is part of our future,” she said. “In terms of being able to engage with our most vulnerable patients in their home and in a manner where we have continuity of care with them, without them having to physically access us in person in the office, I think that’s a shift that’s happened and is going to stay with us.” MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham. Thanks to CareCredit for sponsoring this episode. Visit https://gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.