When you think about it, there's a lot of unnecessary waste in the hotel world. Air conditioners or heating units running all day with no one in the rooms. Wasted time standing in line just to check in, even though your room has already been assigned and your identity was likely (or should have been) confirmed when you reserved your room online. And then when you start to think about security more and include AirBNB vacation rentals into the mix, you can quickly see there are countless ways we can make the experience of vacation rentals—hotels or AirBNB alike—much better, safer, and efficient. Operto is a company that is working to do that and in this episode we interview the CEO, Michael Driedger, about why this is so important and what his approach is to solving these challenges. He's also as big a fan of pho as I am and is an expert on smart locks. We had fun during this interview. Enjoy!