{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Think Fast Talk Smart: Communication Techniques","title":"303. On Point, On Brand: Why Honest Communication Always Lands","html":"","width":"100%","height":180,"duration":1353,"description":"\"You want to own the message and your narrative.\"\nStrong communication is about more than delivering a message—it’s about building trust over time. As Zoom’s Chief Marketing Officer, Kim Storin has helped shape communication at one of the world’s most recognizable brands, balancing empathy, transparency, and consistency in an era of rapid technological change. In this episode of Think Fast, Talk Smart, Storin joins Matt Abrahams to discuss how leaders can communicate with authenticity, navigate crises with clarity, and build cultures rooted in transparency. They explore the art and science of shaping perception, maintaining connection in hybrid workplaces, and creating messages that solve problems—not just capture attention.\nKey Takeaways:\nLead with authenticity and transparency. Clear, honest communication builds trust—especially during periods of change or crisis.\nOwn your narrative. Consistent messaging and a clear story shape how others understand your brand, team, or ideas.\n\nActivity:\nBefore your next team update or difficult conversation, ask yourself: \"What information can I share that will build trust?\" Include one additional point of context or reasoning that helps your audience better understand the decision.\nPrintable Expanded Takeaways & Activities\n\nEpisode Reference Links:\nKim Storin\nEp.82 It’s Not About You: Why Effective Communicators Put Others First\nConnect:\nPremium Signup >>>> Think Fast Talk Smart Premium\nEmail Questions & Feedback >>> hello@fastersmarter.io\nEpisode Transcripts >>> Think Fast Talk Smart Website\nNewsletter Signup + English Language Learning >>> FasterSmarter.io\nThink Fast Talk Smart >>> LinkedIn, Instagram, YouTube\nMatt Abrahams >>> LinkedIn\n\nChapters:","thumbnail_url":"https://img.transistorcdn.com/q5mdbH19uvLyzjcjXlHsPP-L-mMRkTxgiwJ9rXbXuEU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kMTFm/MzE2MzEwOTVhNTYy/YjVjYzBlYWJmZWJm/ZjM5ZS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}