{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Make Your Passion Pay","title":"How to Increase Business Profits Through Education with Jonny Havey","html":"","width":"100%","height":180,"duration":3057,"description":"What if one of the greatest opportunities to grow your business is already within your existing customers, employees, and systems?\nIn this episode of Make Your Passion Pay, I'm joined by Jonny Havey, founder of eLearning Partners, business consultant, and former CPA and IT auditor at PwC, for an insightful conversation about business profitability, customer education, employee training, and using education as a competitive advantage.\nJonny shares his entrepreneurial journey, from writing movie reviews in college to discovering the power of online education and building a business that helps organizations improve profitability through strategic learning experiences.\nWe explore how business owners can identify hidden profit leaks, strengthen customer relationships, improve employee and customer retention, and create greater value through education.\nJonny also shares practical examples of how businesses of all sizes can use learning programs to support their customers, increase product adoption, and create additional revenue opportunities.\nIn this episode, you'll discover:\nHow to identify hidden profit leaks and uncover opportunities for business growth\nWhy customer and employee education can become a powerful competitive advantage\nHow education can improve customer retention, product adoption, and profitability\nThe importance of aligning business goals with the results customers and employees want to achieve\nHow tracking key performance indicators (KPIs) can guide smarter business decisions\nWhy combining online learning with coaching or consulting can create greater value\nHow business owners can use education to build stronger relationships and support long-term success\nOne of my favorite takeaways from our conversation is Jonny's perspective on education as an expression of caring. When we equip our customers and employees with the knowledge and resources they need to succeed, we create opportunities for everyone to benefit.\nWe also discuss how education connects...","thumbnail_url":"https://img.transistorcdn.com/cn0MbsaqDKqNmPjLG0hPpYU6uowO9KKacj9MVFKSkcI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kMTdj/YmY1NzI0N2FjZmJm/YjllMTMwNzQ1MjMy/ZmMzOS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}