{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Unstructured Unlocked by Indico Data","title":"Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/058c6bd9\"></iframe>","width":"100%","height":180,"duration":1996,"description":"In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more contextual decisions.A few standout points:✅ Carriers are shifting from optimizing isolated processes to thinking end to end about underwriting and claims workflows✅ New ROI metrics are emerging. It’s no longer just about accuracy, but about measurable business outcomes across the entire decision supply chain✅ Claims teams are leading AI adoption, while underwriting is facing institutional challenges like aging workforces and unstructured institutional knowledge✅ The playing field is leveling. Thanks to modular AI and low code no code solutions, it’s no longer just Tier 1 carriers driving innovationThe message is clear. You need to get to the starting line now or risk falling behind in the race to AI-driven decisioning.","thumbnail_url":"https://img.transistorcdn.com/HPXKaHraSkrsMPGBDKFhMkHVYwNXkIJzLR6T_UFibNk/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80MTIy/N2U2MTgzNzA0M2Vi/MjgzY2M0MmEzNGJl/N2YzOC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}