{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Sales Transformation","title":"#448 S2 Episode 317 - IT’S A GOLD MINE!!! The Valuable Things You Get From The Winback Process","html":"","width":"100%","height":180,"duration":442,"description":"THERE’S GOLD BURIED IN YOUR LOST CUSTOMERS.\n\nDoing the winback process brings out a lot of valuable things, and it doesn’t only mean money. You can actually learn a ton of things through the feedback that you can collect along the way, and these learnings can help you get better. Let’s dig up more of this buried gold in this latest episode of Sales Transformation.\n\n\nStop sending boring sales e-mails or videos and start sending catchy GIFs and Memes with VIDU.io!\n\nPower up your podcast experience by joining our Free Podcast Community!\n\nTRANSFORMING MOMENTS\n\nThings you learn from winback that you can't from anywhere else\nTiming is very important in mitigating churn\nNot winning them back today doesn't mean forever\nSometimes you need to leave something to appreciate what you had\n\n“There are things that you learn in the Winback process that you can't learn anywhere else. So we're talking about feedback. So even if somebody doesn't necessarily come back, let's say, you're in the average, and 20% to 30% of the people you try to win back, come back, but you have conversations with a good majority of the remaining people that didn't come back. There's so much that you learn through those interviews in those surveys, they're going to help you overall, as a business” - Collin \n\n\nConnect with Dan and learn more about what he’s been working on!\n\nAbout Dan\nAbout Winback Labs\nWinbackLabs.com\n\nConnect with Collin HERE or through LinkedIn!\nTune in to more exciting episodes of Sales Transformation!\nBe sure to leave a comment or review!","thumbnail_url":"https://img.transistorcdn.com/gT3LxgFsrQd19O2qQau5fvzVHa5lubjdb8QL-8RKUDU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82OWNm/MDFlMzMyYjc4NGVl/MjdhYTA5MjA2ZTdh/MTdiNy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}