{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Brian Buffini Show","title":"S2E226 The First Secret to Connecting with People with Charles Duhigg","html":"","width":"100%","height":180,"duration":1500,"description":"Do you want to unlock the secret language of connection? In this episode, bestselling author Charles Duhigg shares what makes conversations work and how we can all learn to be super-communicators at work and in life.\n \nYOU WILL LEARN:\n·     The three types of conversations that happen.\n·     Why asking deep questions builds connection.\n·     Why listening properly is so important.  \nMENTIONED IN THIS EPISODE:\n \nCharles Duhigg\nThe Peak Experience\n \nNOTEWORTHY QUOTES FROM THIS EPISODE:\n \n“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw\n \n“Communication is about learning how to match what kind of conversation is happening and inviting others to match you.” – Charles Duhigg\n \n“When we recognize something as a skill, it makes it something that we can use in any setting.” – Charles Duhigg\n \n“A huge part of listening is not just passively absorbing, it's asking the right question.” – Charles Duhigg\n \n“Sales is not about explaining why a product is great for you. Sales is about learning what someone's problem is and gaining their trust to help them solve that problem.” – Charles Duhigg\nitsagoodlife.com\n Hosted on Acast. See acast.com/privacy for more information.","thumbnail_url":"https://img.transistorcdn.com/m5B0llY7ekKl53h28ktmmn2AabixuxyNYwYpc36cdZ8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lNDI0/ZjA3NmExYzllMTNi/OTU4YzY3NzIwNGM0/ODU2Ni5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}