{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Future of Insurance: Industry Leaders","title":"Reinventing Loss Control at Aviva","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/0b4fc7fa\"></iframe>","width":"100%","height":180,"duration":1498,"description":"In this episode, Denise Garth is joined by Sarah Woodrow and Andrew Brown from Aviva to share how they’ve transformed loss control from traditional site visits to a digital-first model using video inspections, self-surveys, and powerful analytics. They reveal how launching Aviva Self-Assess during COVID reshaped customer engagement, unlocked major time and cost savings, supported sustainability goals, and set the stage for new capabilities like an impairments module and data-driven risk insights that deliver greater value for commercial customers.","thumbnail_url":"https://img.transistorcdn.com/v84b6iyYGm6bN-JHMvz7CiOa7bIp8aC8Xa9Koi4_UZ0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI1OTIvMTY1NjYw/OTc4OC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}