{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Working Smarter Not Harder","title":"Fix Salon No-Shows: Card-on-File, Reminders & Cancel Policy","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/0bf919c2\"></iframe>","width":"100%","height":180,"duration":655,"description":"Maggie from Birch and Bramble salon in Duluth loses one chair every Saturday to no-shows and late cancels. Eric diagnoses it as a memory problem, not a policy problem, and lays out a three-step fix: card on file, automated confirm-button reminders, and a written late-cancel policy.","thumbnail_url":"https://img.transistorcdn.com/3pcKA4rwNfRiRGn3Dq9mJgVAsnyZP74ucgEm09B5HS0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jYzVk/MjI0NzkyYzQ1NTM0/MTVhY2FhNDZlOTYw/NGRiYi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}