{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"For Real: Life, Leadership, & Unlearning","title":"296. What Creates Superfans? Lessons from Flaming Churros, Vet Visits, and a Dentist Meltdown","html":"","width":"100%","height":180,"duration":2005,"description":"Clients don't just want great service. They value and prioritize experiences that stand out, that feel personalized, and that make them superfans of a brand or business. \nSo how can you create unforgettable experiences that your clients will rave about to their friends?\nToday, Megan and Gina share some memorable experiences from the consumer side, and they share their tips on how it all relates to wedding pros.\n----\nLinks Mentioned:\nTime-Saving Client Questionnaire Bundle: https://www.theplannersvault.com/shop/p/time-saving-questionnaire-bundle\nThe Planner's Vault Client Experience Bundle: https://www.theplannersvault.com/shop/p/client-experience-bundle\nWhat to Gift Your Couples and Vendors: https://www.theplannersvault.com/blog/what-should-a-wedding-planner-gift-to-couples\nThe Planner's Vault Discovery Call Guide:  https://www.theplannersvault.com/shop/p/effortless-consultations-a-6-step-framework-for-booking-dream-clients\na'Verde Cocina + Tequila Library: https://www.averdecary.com/\nMidtown Pediatric Dentistry: https://www.midtownkidsdentist.com/\nUnreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect: https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573/\nGiftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention: https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332\n\n-----\n(00:02:23) Elevating Client Experiences for Loyal Customers\n(00:05:21) First Impressions at the New Vet\n(00:13:55) Why Megan's daughter cried when she COULDN'T go to the Dentist!\n(00:23:45)  Flaming Churros, Boomboxes, Orange Juice Spray, and SHOTS!\n(00:27:58) Personalized Wedding Thank-You - One Easy but Special Gift\n\n---\nToday's episode is brought to you by The Planner's Vault. The doors are currently closed for The Planner's Vault, but join the wait list now so you can be the first to know when the doors re-open.\nWeddings for Real on...","thumbnail_url":"https://img.transistorcdn.com/YJ4cYMq8YKaHusQjVe21lcwfDQkhwO1vUDsTPInwO9c/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84MzZh/MTgzYTZkMjViZWZk/MDM2YjY1MDhlMTlk/YjU1NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}