{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Authentic Sales Manager","title":"Slow Down to Get Better: The Art of Field Mentorship with Steve Hamsa","html":"","width":"100%","height":180,"duration":2142,"description":"In this episode of the Authentic Sales Manager Podcast, host Harry Spaight sits down with Steve Hamsa, a veteran sales leader who has been spearheading high-performing sales teams within the food industry for the past 15 years. Drawing from a diverse background that spans multi-decade field sales execution and foundational corporate restaurant management, Steve brings a practical, deeply human approach to business development.\nThe conversation focuses heavily on Steve's core philosophy as a lifelong learner and a dedicated servant leader. He shares tactical insights on breaking the \"Type A\" habit of jumping to rapid conclusions, shifting instead toward an operational framework of \"slowing down to get better\". Steve also tackles the psychological difference between true customer confidence versus toxic cockiness, the immense relationship equity built when a rep says \"I don't know, but I'll find out,\" and why real leadership can never be executed from behind a laptop or a desk.\nKEY TAKEAWAYSThe Blueprint of Realness: Authenticity in leadership boils down to three baseline rules: be completely real, be radically upfront, and ensure your team knows without a doubt that you have their back when roadblocks appear.\nSlowing Down to Get Better: Fast management choices are often flawed. Forcing yourself and your sales reps to take a breath, pause, and gather comprehensive context before making a call yields superior strategy and fewer operational errors.\nConfidence vs. Cockiness: Elite field sales relies strictly on genuine product education, market data, and self-awareness. Attempting to bluff or \"blow smoke\" up a buyer's backside inevitably destroys trust and ruins long-term account potential.\nThe \"Time-Out\" Technique: Authentic leaders are not afraid to admit when they make a hasty call. Steve shares a powerful reset tactic: calling a rep back five minutes after a frantic call to say, \"Time out, let's step back, rethink what I just said, and look at this deal with more...","thumbnail_url":"https://img.transistorcdn.com/3o1JSi5YPdTgam9tDK790T9gzdZSCoOd1bGJ8lZ6TxU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hNjFl/ZTkyZjhhODJiZTRm/NjNlMzNlNjE3YWI3/NjcxZC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}