{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Catch Up Podcast","title":"Building High-Performing Delivery Teams with Musonda Veronica","html":"","width":"100%","height":180,"duration":2789,"description":"How do you build a career in programme management when your path is anything but linear, and what separates a successful transformation from an expensive recovery job?In this episode of The Catch Up Podcast, host Phillip Blackmore speaks with Musonda Veronica about moving from studying law into leading complex Microsoft Dynamics 365 programmes. They explore why communication is the core of delivery leadership, how to adapt your style to different stakeholders, and why integrity is what builds the trust programmes depend on.Musonda also breaks down a practical distinction many organisations miss: Dynamics 365 CE delivery often demands an iterative, agile approach because of heavier customisation, while finance and operations programmes tend to suit more structured delivery patterns.The conversation lands on the unglamorous foundations that keep budgets intact: clear decision ownership, dedicated SMEs, and change management that treats resistance as human rather than a problem to crush. This aligns with common ERP failure patterns such as under-committing internal resources, highlighted in Guidehouse analysis.Musonda Veronica Malama: Musonda Veronica Malama is a UK-based transformation programme manager and programme recovery leader specialising in Microsoft Dynamics 365 delivery. She is also a career coach and professional speaker, covering topics including leading successful teams, delivering high-stakes programmes, and inclusion in the workplace. Alongside hands-on delivery work, she mentors professionals moving into project and programme roles and speaks at industry events. Episode Insights:Programme management is mostly communication: translate between technical teams and business stakeholders without needing to be the technical expert.Dynamics 365 CE programmes often require more iterative delivery because customisation tends to be higher than in finance and operations work.Readiness is not a slogan: programmes slip when decision ownership, resourcing, and...","thumbnail_url":"https://img.transistorcdn.com/iWBZTiC94l_5ILnmTBn8PhdqZZ1oGG1Nu4q8ji6v23Q/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NDYz/NGM5ZWU5NzM4OTI1/ZDA5YTgxYmExZTBj/NDc5YS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}