{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Silverback Chatbot","title":"How AI Chatbots Are Redefining Customer Experience","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/11832f8c\"></iframe>","width":"100%","height":180,"duration":260,"description":"In this episode of Tech Talks Weekly, Alex and Sam explore how AI chatbots are transforming customer service and engagement. From instant 24/7 support to personalized conversations at scale, discover how businesses across industries are using chatbots to enhance user experience, reduce costs, and build stronger customer relationships. Whether you're a business owner, marketer, or tech enthusiast — this 4-minute conversation is packed with insights on why smart automation is the future of customer interaction. Topics covered:The evolution of chatbotsReal-world examples of chatbot useBenefits for both businesses and customersThe balance between automation and human touch","thumbnail_url":"https://img.transistorcdn.com/I4SHIcuedcu3wZVergH178MiySXvtaLfi19ecexIInc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81MzYx/MmI5NjY4YjYzZTgw/MmJiYWY5NjMyNzBk/MTRmMC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}