{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Hearts of Excellence","title":"Why AI Will Never Replace Great Nurses, But It Can Make Them Better","html":"","width":"100%","height":180,"duration":2515,"description":"Laird Russell's path to long-term care started far from nursing homes. After a life-changing brain injury ended his hockey career, he spent nearly four years navigating a fragmented healthcare system as a patient, seeing more than 70 doctors while searching for answers. That experience eventually led him to leave careers at Goldman Sachs and Bain & Company to build exacare ai, a platform helping more than 2,000 long-term care communities deliver better care.\nIn this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Laird Russell, Co-Founder and CEO of exacare ai, to discuss how his personal healthcare journey inspired a mission to improve the long-term care experience for residents, families, and care teams alike.\nIf you've ever wondered how technology can strengthen human connection instead of replacing it, this episode is for you. Laird and Chelsey explore why the future of long-term care depends on empowering caregivers, how AI helps clinicians spend more time with residents, and why the best patient outcomes always begin with compassion.\nThis is a conversation about resilience, innovation, and why the most meaningful advances in healthcare will always put people first.\nIn this episode:How a devastating brain injury shaped Laird's mission to improve healthcareHow AI helps nurses and clinicians focus more on people instead of paperworkWhy compassion, technology, and better communication create better resident outcomes\nHighlights:\n(00:00) Meet Laird Russell\n(02:35) Living through a life-changing brain injury\n(04:21) Navigating a fragmented healthcare system\n(07:30) Losing an athletic identity and finding a new purpose\n(10:31) The caregivers who never gave up\n(13:31) Why Laird chose long-term care over other industries\n(19:16) The opportunity to transform the resident experience\n(20:36) What families should know about AI in long-term care\n(22:23) How exacare ai supports clinicians at the bedside\n(26:31) Why AI should empower caregivers, not...","thumbnail_url":"https://img.transistorcdn.com/tToc7izJ4kTnl5FktpWnwl2IQyn8yeprTl1ok57gnHg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NWE4/OTgxMTBjYzk5YTUw/MjcwNjQzYTYyZTBl/ZDAzMC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}