{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Fresh Fusion","title":"67: O Patreon, You Done Me Wrong","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/12d7512b\"></iframe>","width":"100%","height":180,"duration":1126,"description":"I opened the Patreon mobile app on my iPhone. I looked at the feed. Suddenly, in the twinkling of an eye, POOF! A bunch of the creators I follow vanished. Gone. Out of this world. Did they suddenly shut down all their accounts? Was there a rapture and I wasn’t notified? No, it was none of those things. Patreon just had a temporary snafu billing my debit card, and because of that, I was unceremoniously placed in fan purgatory with little elucidation of my crimes. This wasn’t a temporary user experience glitch. This was a UX disaster. And yet, buried in their help center, Patreon states this is exactly how they handle such matters. Boo! Creators and fans deserve better.","thumbnail_url":"https://img.transistorcdn.com/jpVd972G4pA89-nphNb-xKQh-Ci0QCher2q8buEcqFw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80MjA5/NjYyNWY4NTc2MjY2/MDhmNDM1MjEyYTQx/YmI4NS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}