{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Growth Without Referrals","title":"Episode 57 - Leadership, Trust & AI: Building Stronger Organizations with Trish Higgins","html":"","width":"100%","height":180,"duration":1084,"description":"What separates great leaders from those who simply hold leadership titles? And how can organizations grow without sacrificing trust, communication, and culture?\nIn this episode of Growth Without Referrals, host Mark Ferguson sits down with Trish Higgins, founder of Mountain Leadership Advisory & Consulting, to explore what it really takes to develop effective leaders, build stronger organizations, and navigate change in an increasingly AI-driven world.\nDrawing on her extensive corporate leadership experience, including serving as both a Chief Human Resources Officer (CHRO) and Chief Operating Officer (COO), Trish shares lessons from her career and why she transitioned into leadership advisory and executive coaching.\nIn this episode, you'll discover:\n\nWhy leadership development matters: How talented professionals are often promoted into leadership roles without the training needed to succeed.\nThe power of relationships: Why trust, meaningful conversations, and consistent follow-up are essential to building lasting business relationships.\nCommunication as a leadership skill: How ineffective communication, poor listening, and a lack of collaboration undermine organizational performance.\nCulture and accountability: Why hiring decisions, ethical leadership, and organizational values matter as businesses grow.\nNavigating difficult conversations: Trish's approach to giving feedback and making sure people are ready to receive it.\nLeadership across generations: Why effective communication requires understanding how different generations prefer to work and collaborate.\nAI and the future of leadership: How tools like Claude can automate work, improve efficiency, and free leaders to focus on higher-value activities.\nAvoiding burnout: The importance of setting boundaries, protecting personal time, and working intentionally.\nA key takeaway: Technology can help us work faster, but trust, communication, and genuine human relationships remain essential to effective leadership....","thumbnail_url":"https://img.transistorcdn.com/NYwb67S6-1TluJIm7IWT5DNldCEIlXpN2yNDR9nHiiE/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zODM2/ZWZlYjNmZjljYjZk/MTZhNzE0ZWFjY2Ri/MDkxOC5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}