{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 111 - Avoiding Shop Loaner Horror Stories with Laura Tierney of ShopLoaner.com","html":"","width":"100%","height":180,"duration":4003,"description":"Laura Tierney of ShopLoaner.com joins David and Lucas at Vision KC 2023 to discuss a few shop loaner horror stories and the steps every shop should take to protect themselves.Do you edit things on the show?0:00Why would you sign up for a demo when it’s so easy?5:17The liability factor of all of this.10:04Where do you get the form for insurance?11:06How to pay your taxes online -.16:44Do not rent list and the craziest car stories.18:42What’s the smell like in a car?23:32What’s the worst rental car experience?26:36What to do if you get into a confrontational situation with insurance.30:46How do you know if your insurance is up to date?34:25The Pontiac Bob story -.39:04How do you know if a car is out of bounds?45:37How to get your car serviced online.48:53My daughter just got hit by a car.57:18Why you need to reserve your car before you send an email.59:27","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}