{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Modern Manager","title":"32: Give and Receive Better Feedback with Robleh Kirce","html":"","width":"100%","height":180,"duration":1904,"description":"Do you still remember that uncomfortable, nerve-wracking or awkward feedback conversation you had with your manager, a colleague or direct report? Why are these conversations so difficult and how can we be better feedback givers and receivers?\r\nThis week, I speak with Robleh Kirce, Head of Coaching at LifeLabs. His research centers on transformative leadership experiences, behavioral-based 360 tools, leadership skills under pressure, and workplace habits that drive change.\r\n \r\nJoin the Modern Manager community to access guest bonuses and other additional resources to support your learning journey.\r\n \r\nSubscribe to my newsletter to get episodes, articles and mini-guides delivered to your inbox.\r\n \r\nLearn more and register for my upcoming online course Meeting Mastery - classes start January 8th!\r\n \r\nRead the related blog post: Feedback: The Art of Giving and Receiving\r\n \r\nKey Takeaways:\r\n\r\nDifficult conversations generally fall into two buckets: giving feedback and conflict resolution.\r\nIt’s totally normal to have anxiety about giving someone negative feedback.\r\nPrepare yourself for giving feedback: (1) Get a micro-yes from the person e.g.“Is it ok if I talk with you about this specific topic?” (2) Identify and share the behaviors you observed. (3) Identify and share the impact of the behavior and why it matters. (4) Open up and listen to what the other person has to say.\r\nWhen we give feedback, we can trigger emotional, reactionary responses. What causes that trigger to go off is particular to each person.\r\nThe most common trigger in a workplace setting is ego. When feedback we receive is at odds with how we perceive ourselves, it often causes an emotional reaction.\r\nBe careful about how you overvalue an aspect of yourself. You can be kind or smart without having a self conception or ego around it.\r\nIf a colleague comes to you with a negative opinion about a person, ask about the behaviors they’ve observed to substantiate their opinion. Then ask if they’ve had a...","thumbnail_url":"https://img.transistorcdn.com/vh03-o0OUKG7JnFjtDqtJmV0y385f5sQOifebswPa_E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQzNjM5LzE2OTA1/Nzg4MDYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}